Building & People Safety, Audit and Assurance
The safety of our clients’ customers and the homes and buildings they live in is of paramount importance to us.
We are acutely aware of the Government’s and Regulator of Social Housing’s expectations of registered providers to place building and people safety at the forefront of their strategic plans and operational activities.
We possess the skills, experience, and resources to help you embed and deliver effective and compliant building and people safety services. This requires establishing the correct infrastructure, people, policies and processes.
We can support with:
- Audit and assurance
- Governance reviews
- Consumer standards awareness and application (including Tenant Satisfaction Measures)
- Data and compliance validation
- Policy and process review or creation – the ‘big 6’ compliance areas (gas, electrical, fire, asbestos, lifts, water hygiene) and damp and mould
- Competency and resources examination
- Contract management review
- Supply chain assessment and procurement solutions
- ICT systems review
- Specialist surveys and recommendations (Housing Health & Safety Rating System, damp and mould, etc)
Key contacts
Simply call 0121 5153831 or complete the enquiry form and we will be in touch.
ARK have provided a wide range of services ranging from development advice, advice on tower block investment decisions, and a road map for improving front line responsive repairs services, along with hands on support to ensure our desired outcomes are achieved.
Case studies
Read some of our recent case studies to find out how we have worked with clients to achieve excellent outcomes.
Video Case Study: Bringing Soha Housing’s Repairs Service In-House
Soha Housing worked with ARK Consultancy to bring its repairs and maintenance service in-house, improving performance, resident satisfaction and local …
Video Case Study: Developing Ardenglen’s Customer Strategy
Learn how ARK Consultancy partnered with Ardenglen Housing Association to create a comprehensive customer strategy, helping the organisation better understand …
Walsall Housing Group- Culture Review
Walsall Housing Group (WHG) owns and maintains around 22,000 homes across the West Midlands, and commissioned ARK to conduct a …