Data and Intelligence
The Social Housing Regulation Bill for England has clear requirements for landlords to evidence their performance and outcomes – both of which require good data.
The Regulator for Social Housing has stated that: ‘Good quality data is the cornerstone on which all other assurance or compliance is based.’
If you are struggling with data quality or governance issues, or you want to understand the data that you hold more fully, then we have a range of services that can help you:
Qualitative and value for money benchmarking
We provide assurance of current costs and customer outcomes and clarity over any areas of shortfall requiring improvement.
Materials benchmarking
We analyse most frequently purchased material and key component material purchases to assess competitiveness against ARK’s benchmarks and market rates. The analysis will generate negotiation opportunities with incumbent suppliers and influence future purchasing and procurement plans.
Data validation and management
We evaluate the quality and quantity of asset management and property services data and areas to be strengthened. This helps to inform operational and strategic improvement activities and provide assurance that consumer standards and best practice are being applied and met in full.
Stock condition, Energy Performance Certificate (EPC) surveys and data collation and validation
This service provides robust and reliable stock condition and EPC data to inform investment planning and resourcing capacity and competency, developed to deliver future surveying programmes.
Commercial/financial analysis
We establish and analyse costs for each part of your service to determine unit level costs and how these fare against ARK benchmarking. We also earmark areas to be further examined for improving commercial performance.
Market and other research
We have developed, and continue to build upon, a thorough and broad asset management cost database, enabling our you to benchmark your spending on a range of asset management works programmes against a variety of comparators.
Organisations that benchmark their costs against the best in their sector have a better understanding of their actual costs, can identify potential areas for efficiency improvements, and will see where revised contractual arrangements and service performance might improve outcomes.
Key contacts
Simply call 0121 5153831 or complete the enquiry form and we will be in touch.
ARK have provided a wide range of services ranging from development advice, advice on tower block investment decisions, and a road map for improving front line responsive repairs services, along with hands on support to ensure our desired outcomes are achieved.
Case studies
Read some of our recent case studies to find out how we have worked with clients to achieve excellent outcomes.
ARK and Birmingham City Council SHDF Tenant Engagement Project
The Birmingham City Council SHDF Tenant Engagement Project, led by the ARK Team, focused on improving tenant participation, addressing energy …
ARK’s Successful Regeneration of Upper Langlee for Waverley Housing
ARK Consultancy led the regeneration of Upper Langlee for Waverley Housing, transforming the area into a vibrant community. Through resident …
Epping Forest District Council | Independent Living Strategic Review
ARK Consultancy’s partnership with Epping Forest District Council resulted in a strategic review of sheltered housing, leading to enhanced services …