Resident Engagement & Inclusion
We are experts when it comes to involving residents successfully in your projects.
Effective resident and community engagement is so important, and not just for development and regeneration projects.
Asset and improvement programmes, decarbonisation projects, service standard reviews and, critically, policy, procedure and strategy development all benefit too.
Our skilled team has carried out many successful engagement projects for clients.
Our services include:
- Communication strategies
- Surveys
- Consultation events and approaches
- Specialist and Supported Housing – resident, carer and family liaison
Communication Strategies
We develop communication strategies for existing and potential residents, ensuring that key information is clearly presented in a variety of formats for maximum coverage.
Surveys
To enable you to make informed decisions, we undertake surveys, securing both quantitative and qualitative data, collating feedback and presenting the results effectively.
Consultation events
We have expertise in leading consultation events for regeneration schemes, new build schemes and major refurbishment projects, supported and specialist housing service transformation. Our support will enable you to deliver meaningful engagement that increases customer satisfaction, empowering and upskilling customers so that they can make informed decisions.
Key contacts
Simply call 0121 5153831 or complete the enquiry form and we will be in touch.
Case studies
Read some of our recent case studies to find out how we have worked with clients to achieve excellent outcomes.
ARK’s Successful Regeneration of Upper Langlee for Waverley Housing
ARK Consultancy led the regeneration of Upper Langlee for Waverley Housing, transforming the area into a vibrant community. Through resident …
Epping Forest District Council | Independent Living Strategic Review
ARK Consultancy’s partnership with Epping Forest District Council resulted in a strategic review of sheltered housing, leading to enhanced services …
Langley & ARK Consultancy – Enhanced Leadership Effectiveness
Discover how Langley enhanced leadership effectiveness through ARK Consultancy’s 360-degree feedback programme, driving tangible outcomes.