Case studies
We’re proud to share these projects, which should give you a flavour of the wide range of consultancy, project and interim services we offer for a variety of organisations.
Our range of case studies feature recent work we have completed for clients.
If you can’t see an example of the kind of work you want to talk to us about, don’t worry! Simply call our office or use our contact us form and we would be delighted to have a chat with you.
Video Case Study: Developing Ardenglen’s Customer Strategy
Learn how ARK Consultancy partnered with Ardenglen Housing Association to create a comprehensive customer strategy, helping the organisation better understand …
Video Case Study: Bringing Soha Housing’s Repairs Service In-House
Soha Housing worked with ARK Consultancy to bring its repairs and maintenance service in-house, improving performance, resident satisfaction and local …
Walsall Housing Group- Culture Review
Walsall Housing Group (WHG) owns and maintains around 22,000 homes across the West Midlands, and commissioned ARK to conduct a …
Livv Housing Group- Culture Review
Livv Housing Group provides 13,000 homes across Liverpool and the North West, along with other community services throughout the region. …
Falkirk Council- Culture Review
Falkirk Council owns 16,856 homes and employs around 7,000 people in central Scotland. ARK were commissioned to complete a review …
Abronhill Housing Association: Mixed Tenure Challenges
Cumbernauld was developed rapidly in the 1960s to alleviate housing pressure in Glasgow. While successful in volume, the town’s design …
How Ardenglen Housing Association Transformed Their Tenant Engagement Through Data-Driven Strategy
Like many housing associations, Ardenglen wanted to move beyond one-size-fits-all communication to create genuine dialogue with their tenant communities. They …
Supporting Valleys to Coast Housing to improve processes
ARK worked with Valleys to Coast to enhance housing services, tackle repairs efficiently, and improve customer satisfaction. Watch the video …
Helping Charities Find the Right Homes: ARK Consultancy’s Street Property Acquisition Work
ARK Consultancy’s Development Team works directly with charities to help them source and secure individual homes for people in need. …