Case studies

We’re proud to share these projects, which should give you a flavour of the wide range of consultancy, project and interim services we offer for a variety of organisations.

Our range of case studies feature recent work we have completed for clients.

If you can’t see an example of the kind of work you want to talk to us about, don’t worry! Simply call our office or use our contact us form and we would be delighted to have a chat with you.

Walsall Housing Group- Culture Review

Walsall Housing Group (WHG) owns and maintains around 22,000 homes across the West Midlands, and commissioned ARK to conduct a …

Livv Housing Group- Comprehensive Cultural Assessment

Livv Housing Group- Culture Review

Livv Housing Group provides 13,000 homes across Liverpool and the North West, along with other community services throughout the region. …

Culture review meeting at Falkirk Council

Falkirk Council- Culture Review

Falkirk Council owns 16,856 homes and employs around 7,000 people in central Scotland. ARK were commissioned to complete a review …

How Ardenglen Housing Association Transformed Their Tenant Engagement Through Data-Driven Strategy

Like many housing associations, Ardenglen wanted to move beyond one-size-fits-all communication to create genuine dialogue with their tenant communities. They …

Property acquisition for charities

Helping Charities Find the Right Homes: ARK Consultancy’s Street Property Acquisition Work

ARK Consultancy’s Development Team works directly with charities to help them source and secure individual homes for people in need. …

Development and Delivery Support for Futures Housing Group

ARK were commissioned in a number of different roles for Futures Housing Group over the past two years. These have …

Joanne Oak from Valleys to Coast speaking on the ARK case study video

Supporting Valleys to Coast Housing to improve processes

ARK worked with Valleys to Coast to enhance housing services, tackle repairs efficiently, and improve customer satisfaction. Watch the video …

ARK Housing Interim Neil Cox advises a colleague at Birmingham City Council

Providing expert interim support to Birmingham City Council

When BCC needed an Interim Head of Commercial, ARK’s Neil Cox stepped in, delivering strategic leadership and driving key housing …

ARK and Birmingham City Council SHDF Tenant Engagement Project

The Birmingham City Council SHDF Tenant Engagement Project, led by the ARK Team, focused on improving tenant participation, addressing energy …