Regulation, Strategy & Governance

With the high level of regulation in the social housing sector, good governance coupled with a clear strategy is fundamental to compliance and achieving success as an organisation. When things go wrong, too often, it is due to weaknesses in these areas.

The strong relationships we have built with our clients mean they value us as trusted advisors and critical friends in these crucial areas.



We have in-depth knowledge of the regulatory requirements for social housing. We work with many registered providers to ensure they understand the regulatory frameworks and can demonstrate compliance with the Regulator of Social Housing, the Housing Ombudsman and the Building Safety Regulator.

We can support organisations with self-assessments, reviews and provide mock inspections. If areas for improvement are identified, we can work with you to address these by providing pragmatic advice based on our team’s many years of practitioner experience in the sector.


A clearly defined and well communicated corporate strategy is critical for the success of any business. We have decades of experience in helping housing and other organisations to analyse their markets, define their strategic priorities and shape their mission, vision and values into ambitious and forward-looking strategies.

We can work with you to develop your Corporate Plan across all levels of your organisation. From business planning, including funding and treasury management, to service level, such as asset management and development. We also support with team and individual plans and targets.

Our service extends to evaluating current and future market positioning including new business and opportunities for partnerships and mergers.


Regulatory requirements across the UK all stress the importance of good governance. This applies not only to existing assets, but the development of new homes and importantly ensuring the needs of customers now and in the future are met. Our leaders set the tone and shape the organisational culture. They must inspire the confidence of both staff and residents through their actions and behaviours. Good governance requires our leaders to be highly skilled and determined to remain relentlessly focussed on the things that matter.

We have a long track record of helping organisations improve their governance. We provide external assurance that leadership, strategies, plans and approach to performance and risk management are robust.

We ask all our clients: Are you fit for the future? You can find out more about our FITness tests here…

FITness tests

ARK’s wider governance services include

  • Governance reviews
  • Board/trustee development, coaching and mentoring
  • Board/trustee recruitment
  • Board/trustee appraisals
  • Board teambuilding and facilitation of away days
  • Succession planning
  • Restructuring
  • Business planning.
  • Value for money reviews
  • Performance and risk reviews

Key contacts

Simply call 0121 5153831 or complete the enquiry form and we will be in touch.

Email enquiry

Kieran Colgan

Company Director

Helen Scurr

Company Director

Case studies

Read some of our recent case studies to find out how we have worked with clients to achieve excellent outcomes.

View all case studies

Epping Forest District Council | Independent Living Strategic Review

ARK Consultancy’s partnership with Epping Forest District Council resulted in a strategic review of sheltered housing, leading to enhanced services …

Langley & ARK Consultancy – Enhanced Leadership Effectiveness

Discover how Langley enhanced leadership effectiveness through ARK Consultancy’s 360-degree feedback programme, driving tangible outcomes.

Regional Housing Association – Strategic review of supported housing

Recently, we worked with a regional housing association in the South West that has a sizeable stock of supported housing …