"We worked with ARK at a time when the organisation was facing a period of great change. We wanted to support our staff by providing them with the tools and techniques to be able to embrace this change while still performing at their best and maintaining their well-being.
ARK worked with us to create a bespoke solution that was delivered to over 400 people. They also created an online learning resource that will be used to support our people in the future. The feedback on the training has been excellent and we'd highly recommend them."
- Lisa Ashton, L&D Business Partner
“Helen has been working with us as an advisor, motivator and facilitator. She’s also a creative and reliable partner, one who challenges us positively and helps to maintain the drive and enthusiasm we need to make successful progress.
We’ve worked with Helen for over five years now on different projects and she’s had a tremendous impact in converting our ambitions into specific strategies and action. From support for acquisitions to developing project plans and regeneration strategies, Helen has helped us both crystallise and realise our goals: a tremendous professional asset for the business.
Helen’s been an inspiration throughout – showing a real passion in working alongside the organisation to help us realise our social mission”
- Bill Lovat, Regional Director
Walsall Housing Group (whg)
“We are very pleased with the sessions that ARK created specifically for us. They took the time to meet with us and really understand the challenges our colleagues are facing and designed a solution to meet their needs.
The feedback from the training has been excellent and we have asked them to come back and deliver more sessions to other colleagues.”
- Victoria Roden, HR Manager
South Lakes Housing
“The support we received from ARK has been invaluable. Their asset grading model provided us with a comprehensive understanding of our asset performance and their experience and knowledge helped us undertake an options appraisal process for our most challenging assets”
- Elaine Glennon, Asset Manager
Black Country Talent Match
"At BCTM, we strongly believe that all young people are talented and can reach their full potential if only given the right opportunities in life. We are proud of young people’s successes and value the support of all our delivery partners and key stakeholders. Working alongside Helen and the team has allowed us to effectively demonstrate and communicate the social value and impact of the work we do and the progress our young people make”.
- Kim Babb, Project Manager
Cartrefi Cymunedol Gwynedd
I am very pleased to provide a testimonial for ARK Consultancy. We utilised ARK to advise in the field of In-house Contracting and the level of knowledge and professionalism that Ark brought to help our business was impressive.
Through a long term interim appointment Ark helped CCG to transform our in-house contracting team. We have improved the service dramatically, going from lower to upper quartile performance across the board; resulting in significantly lower costs and higher customer satisfaction. We have also seen a positive mindset develop within our team, with the foundations laid for our continuing future improvement.
- Ian Atkinson, Director of Assets and Infrastructure
Ranjit Johal the Post-Graduate Professional Development Manager from Coventry University is delighted with our contribution to their post-graduate international degree programme and said: “ We are really pleased to be working with ARK, they are a very supportive partner who fully engage with the process, provide interesting challenges for our students and then offer great support to the students whilst they work with the ARK team. ARK truly values the contribution of our students”.
- Ranjit Johal
Futures Housing Group
“As an organisation we are looking at how we can develop more resilience in our People. Jo delivered a training session which covered a lot of information, delivered in concise chunks that were easy to absorb. The structure was clear, logical and effective. The model covered was really practical and easy to use."
- Karen Allen, HR Business Partner
Cadwyn Housing Association
"Having worked with ARK Consultancy for a number of years, and more recently on the review of our asset strategy, I am pleased to report that Cadwyn’s board has been very impressed by the way in which ARK has worked with the team to build a greater understanding of our assets and asset strategy."
- Andrew Bateson, Director of Operations
"We have been working with ARK Consultancy to affect transformation in the delivery of our asset management service. ARK has been an excellent long term partner. They are committed to our goals, work hard and provide innovative ideas and solutions. Their people understand our business and how to improve it."
- Rod Cahill, Chief Executive
“The training has helped me to question what I do and how I do it. Some aspects of the training led to real ‘light bulb’ moments in that I was able to recognise myself so clearly and, having had such moments, I am far better able to understand how my reaction to situations can impact on my team, my colleagues generally and also on myself. All that and Joanne was a really engaging trainer. A good day all-round! “
- Senior Manager
- Gloucester City Homes
- The Riverside Group
- Cynon Taf Housing Association
Stroud District Council
"We have been really pleased with ARK Consultancy's sales and marketing service. They have provided sound advice, regular updates and challenge when needed. Their approach to our customers has been excellent and you can tell ARK really cares that the outcomes meet the customer's needs and circumstances."
- Julian Kent, Development Officer
“ARK Consultancy is very professional, challenging and fun to work with. They provide solutions that are tailored for the client; nothing off the shelf here! The approach taken by ARK encourages participation and engagement across the organisation, generating buy-in for any proposals made, adding great value to the business planning process.”
- Patrick Clarke, Commercial Director
- Watford Community Housing Trust
Riverside Housing Group
“ARK Consultancy has delivered large stock rationalisation processes effectively and efficiently, whilst resolving some difficult challenges. We have found them to be intuitive and hardworking. ARK offers a comprehensive approach and delivers a professional service.”
- James Hill, Director of Property Strategy
- B3 Living
- Bristol City Council
Bath and North East Somerset Council
“We have successfully worked with ARK Consultancy on a range of planning policy matters in relation to affordable housing. ARK’s understanding of the process and ability to represent views from different perspectives together with their detailed hands-on knowledge has proved invaluable in developing the evidence base for our affordable housing policies, in undertaking viability assessments for schemes, and in understanding affordable housing negotiations.”
- Cleo Newcombe-Jones, Urban Planner
Cheltenham Borough Homes
“ARK Consultancy has been instrumental in our success in delivering regeneration and new affordable housing. They have provided strategic and operational support through project and interim appointments, and we are pleased to endorse their credentials as leading affordable housing development and regeneration consultants.”
- Paul Stephenson, Chief Executive
- Rooftop Housing Group
Thames Valley Housing Association
“ARK Consultancy was selected because of their experience in this field and their holistic approach to the process. On a personal note, we have enjoyed working with the team at ARK. We have found their professional advice to be reliable and of a high standard, calling upon their considerable experience in our sector. We have no hesitation in recommending ARK.”
- Tim Grannell, Head of Policy & Performance
Bristol City Council
“ARK Consultancy is an able partner of the council and their advice and support has proved invaluable in negotiating the viability of schemes. ARK has established the viability position and obtained the agreement of all parties by defining the point at which affordable housing obligations can be realised.”
- Alison Straw, Manager Major Schemes
Nottingham Community Housing Association
“We are delighted to have worked with ARK Consultancy to deliver our joint vision to create a partnership that would work to build on our existing training and employability strategies. The acquisition of Access Training will enable us to extend our services to our wider community and help deliver one of NCHA’s key visions of creating “better lives”. ARK has been instrumental in pulling together the project, and the support we have been given throughout the process has been invaluable. Quite simply, we could not have done this without them.”
- Mike Andrews, Chief Executive
“We used the services of ARK Consultancy to help us put £150m of properties into charge to finance new loans. This was a challenging task in a tight time frame that required finding and checking documents and obtaining variation agreements from local authorities. The blend of development and legal knowledge of the ARK consultant was crucial in helping to resolve solicitors’ queries efficiently.”
- Ian McLeod, Head of Treasury Services
Gloucester City Homes
“Helen Scurr, director of ARK Consultancy, has been working with GCH to develop and implement a range of business development opportunities as part of our strategic corporate plan. She has brought tremendous insight, capacity and experience to our organisation, which has enabled us to move rapidly into the market place. She is a fantastic asset to GCH and it is a pleasure to work with her."
- Ashley Green, Chief Executive
The Pioneer Group
“I have worked with ARK Consultancy over a number of years and during this time we have built a very good relationship. They have a strong track record of identifying excellent talent and understand their client’s needs. I can rely on ARK for honest and straightforward advice, which I value and appreciate. Their interim managers don’t just keep a seat warm but do work that really enables someone who is coming into a permanent role to hit the ground running.”
- Simon Wilson, Housing and Customer Services Director
Denbighshire County Council
“ARK Consultancy was appointed to develop a programme to intensively mentor a small team of housing solutions officers and enable them to undertake person-centred housing assessments and develop personal housing plans in partnership with customers who are homeless or threatened with homelessness. ARK provided us with specialist consultants who worked with our team independently and collectively to develop their resilience, intensive person-centred interviewing skills, and individual development plans. We found ARK to be professional and flexible in their approach. Both individually and collectively, our team has benefited from their support.”
- John Sweeney, Community Support Services