Curo – Prioritising Building Safety Work


Curo is a housing association which owns and manages more than 13,000 homes for 25,000 residents. 



We were commissioned by Curo Group to undertake a headline review of its compliance costs, in particular those that are related to fire protection works. The review stemmed from a perception that building and people safety costs had been steadily rising and Curo was keen to seek assurance that their costs were in line with the market and its recent movement. We undertook a review across four key areas: 

  1. a high-level review of revenue costs. 
  2. a high-level review of planned investment budgets. 
  3. a review of compliance costs. 
  4. commentary on Curo’s compliance priorities and policies. 

We liaised with Curo colleagues to obtain a selection of data and information, enabling us to gain an understanding of the organisation’s forward looking budgets across repairs and maintenance, planned revenue and planned capital.  Particular focus was placed on the uilding and people afety costs, mainly located within the planned revenue budget.   

We carried out benchmarking of costs and reviewed Curo’s approach and policies in place for Building and people safety. 


  • Curo’s overall budget for repairs and maintenance and their planned programmes are in line with our benchmarks. 
  • Benchmarking undertaken identified that Curo’s building and people safety budget provisions are not in excess of expected levels. 
  • Building and people afety policies and KPI scorecards provided to us demonstrated a comprehensive approach and understanding towards this critical area is in place.   
  • We recommended a few changes for Curo to consider to further strengthen their approach. 
  • We provided guidance in relation to the development of Curo’s Asset Management Strategy. 
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