John Simmonds
Associate
John is an experienced resident engagement and EDI specialist with a proven track record across the social housing, public sector and not-for-profit landscape.
Formerly Resident Engagement & Experience Manager at Housing 21, he led national engagement, culture change, inclusion and research programmes across more than 650 services, delivering sector-leading Tenant Satisfaction Measures response rates and strengthening regulatory confidence. John now consults across the housing sector, supporting organisations to embed meaningful resident voice, improve equality and inclusion practice, listen to easy-to-ignore voices, and translate consumer standards into operational reality.
Earlier in his career, he led award-winning employability programmes for disabled people at ENABLE Scotland and has redesigned reasonable adjustment frameworks in multiple regulated environments.
John holds a CIPD Level 7 qualification with Distinction and brings strategic insight, a values-driven approach, and hands-on delivery experience to organisations seeking cultural improvement and resident-centred excellence.
Expertise
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News & Insights
Unlocking the Value of Asset Data: How Bespoke Modelling Transforms Investment Planning
Most organisations collect huge volumes of stock condition data, but many struggle to unlock its true value. In this interview, …
Case Studies
Abronhill Housing Association: Mixed Tenure Challenges
Cumbernauld was developed rapidly in the 1960s to alleviate housing pressure in Glasgow. While successful in volume, the town’s design …
Events
Unlock Net Zero Awards
Taking place alongside Housing 2026, these awards will recognise and champion progress on the journey to decarbonisation for the UK …