Alex O’Callaghan
Associate

Alex has over 15 years of experience in the Social Housing sector, working for Harrow Council, Thrive Homes and Housemark. Her key areas of expertise include regulatory compliance, asset management, housing finance (including HRAs and ALMO accounts), TSMs, performance management and reporting, data analysis and service improvement.
Whilst at Housemark, Alex helped over 100 landlords to understand their cost and performance data within the changing context of the operating environment, as well as delivering specialist projects assessing compliance with regulatory standards, operational service reviews and KPI reporting. She is highly adept at presenting to groups including Boards, executive leaders, operational staff and involved residents, having delivered sector wide presentations on topics such as the TSMs, regulatory compliance and the positive use of data within the sector.
Alex has a degree in Geography and a Masters in Environmental Management, both gained from the University of Nottingham. She is also currently the Chair of Governors at a local school, where she leads the team of trustees
Expertise
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EPC C by 2030: The Clock is Ticking
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Case Studies

Providing expert interim support to Birmingham City Council
When BCC needed an Interim Head of Commercial, ARK’s Neil Cox stepped in, delivering strategic leadership and driving key housing …