Great managers build great teams

DATE: 14th January 2020

TIME: 09:30

VENUE: ARK Central

LOCATION: Birmingham


Do you wish your team was more productive, able to deal with new problems, setbacks and changes?  Do you understand how you can help your team to perform at its full potential? Or perhaps you are part of a new team and you want to hit the ground running?

This course will help you understand what makes a great team and provides the tools to start building your own.

You will learn how to use this knowledge to increase productivity, fulfil your potential, resolve conflicts, solve problems creatively, increase resilience and embrace diversity.

The session will be highly  interactive and use accelerated learning techniques to ensure the best possible outcomes.


Many managers are promoted into a role due to their competence in their area of expertise. However, most managers have had very little training in the practical skills required to manage people effectively.

This course is designed to equip new and first-time managers with those key skills.


  • The characteristics of great managers and leaders
  • The characteristics of a high-performing team
  • Team roles, as defined by Belbin
  • How to turn a good team into a GREAT team
  • The different stages of team development – Forming, Storming, Norming and Performing
  • How to turn theory into action – making it personal


This course is aimed at new and aspiring managers and team leaders as well as longer serving managers/team leaders who feel they would benefit from a fresh approach.


Phil Sweet, Training Consultant

Phil has worked as a training consultant and coach to the housing association and not-for-profit sector for the last 8 years. He has helped over 30 housing organisations and charities around the UK, training staff at all levels. Find our more about Phil here


Delegate spaces are £250 (excl VAT), an early bird rate of £199 (excl VAT) applies to bookings made before 13th December 2019.

If you require any further information, please contact

A full agenda and joining instructions will be issued prior to the event.