A strategic approach to asset management results in the positive benefit of cost effective and productivity enhancing accommodation, together with the coordinated management of all other operational resources. However, with the pressure to reduce operating costs, raise cash and improve the efficiency of service delivery and deliver a first-class customer service, it can be difficult.
Defining the right strategy is a critical part and the subsequent challenge of moving into delivery has never been easy. Asset Managers are under increasing pressure to define their strategies more quickly and to deliver them more cheaply – which often increases risk and makes this transition even harder.
This one-day seminar will explore various models of delivery for repairs and maintenance. We will explore the benefits of collaboration and value as well as the cost it brings, ensuring we understand the needs of our customers and meet expectations.
YOU WILL LEARN
- “Make or Buy?” – pros & cons of the different delivery models for repairs and maintenance
- Public-sector procurement post Brexit – how effective procurement can contribute to business strategy and success
- Consortia – cost or value?
- What makes for an attractive opportunity for the market?
- Pros and cons of in-sourcing versus external delivery, and factors to take into account
- Dealing with the ‘how do you know?’ questions – how to assure your Board
- Evidence-based decision making – saving resources and improving outcomes case-study
- Investing in the frontline – customer services training for operatives – case-study
WHO IS IT FOR?
Anyone wanting to gain a detailed knowledge of strategic asset management.
This seminar includes a wide range of speakers:
- John Fisher, Director – ARK Consultancy
- Luke Hurd, Commercial Director – CHIC
- Gordon Perry, Non-Executive Director – ARK Consultancy
- Peter Hordley, Head of Client Services – Novus Property Solutions
- Mark Robinson, Partner – Trowers and Hamlins
Delegate spaces are £250 excluding VAT.