St Anne’s Community Services- Head of Property Services Recruitment
St Anne’s required a consultancy to recruit for a Head of Property Services. They needed a partner who could not only source qualified candidates but also manage the entire recruitment process from start to finish, ensuring high-quality applicants who were thoroughly vetted and aligned with their organisational needs.
ARK’s Approach
St Anne’s chose ARK’s end-to-end recruitment service, which provided complete support throughout the entire hiring process. This tailored approach allowed St Anne’s to benefit from ARK’s extensive networks and expertise while maintaining control over final selection decisions.
Stage 1: Preparation for Recruitment
ARK began by reviewing and refining the job description and person specification, benchmarking the remuneration package against industry standards, and developing comprehensive candidate information packs.
Stage 2: Candidate Search
Leveraging our extensive network of property and asset management housing professionals, ARK implemented a multi-channel search strategy:
- Advertised the vacancy on ARK’s website and social media platforms
- Posted the position on LinkedIn jobs board and coordinated responses
- Negotiated and placed advertisements in Inside Housing and other specialist publications
- Conducted targeted headhunting within our professional networks
Each potential candidate received a detailed briefing pack outlining the role, expectations, and organisational information.
Stage 3: Evaluation & Selection Process
ARK conducted a rigorous first sift of CVs and held initial virtual meetings with longlisted applicants via Teams. Candidates who met St Anne’s requirements underwent MTQ48 psychometric assessments to evaluate mental toughness and resilience. ARK then presented a carefully curated shortlist with detailed recommendations.
Stage 4: Final Interviews and Assessment
ARK designed and facilitated a comprehensive assessment centre, managed all candidate communications, and provided on-site support during assessments and final interviews.
Results
ARK successfully identified and presented five high-quality candidates, all of whom were suitable for the role. Our thorough vetting process and tailored approach ensured that St Anne’s had excellent options to choose from, with confidence that each candidate had been rigorously assessed for both technical capability and cultural fit.
By choosing ARK’s end-to-end recruitment service, St Anne’s benefited from a streamlined, professional recruitment process that saved internal resources while delivering multiple excellent candidates. The comprehensive approach ensured transparency, thoroughness, and ultimately, a successful hire.
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