Case studies

We’re proud to share these projects, which should give you a flavour of the wide range of consultancy, project and interim services we offer for a variety of organisations.

Our range of case studies feature recent work we have completed for clients.

If you can’t see an example of the kind of work you want to talk to us about, don’t worry! Simply call our office or use our contact us form and we would be delighted to have a chat with you.

ARK worked with Soha Hoausing to bring their repairs and maintenance service in-house

Video Case Study: Bringing Soha Housing’s Repairs Service In-House

Soha Housing worked with ARK Consultancy to bring its repairs and maintenance service in-house, improving performance, resident satisfaction and local …

Joanne Oak from Valleys to Coast speaking on the ARK case study video

Supporting Valleys to Coast Housing to improve processes

ARK worked with Valleys to Coast to enhance housing services, tackle repairs efficiently, and improve customer satisfaction. Watch the video …

ARK Housing Interim Neil Cox advises a colleague at Birmingham City Council

Providing expert interim support to Birmingham City Council

When BCC needed an Interim Head of Commercial, ARK’s Neil Cox stepped in, delivering strategic leadership and driving key housing …

Older person at home, with ARK logo graphic

Epping Forest District Council | Independent Living Strategic Review

ARK Consultancy’s partnership with Epping Forest District Council resulted in a strategic review of sheltered housing, leading to enhanced services …

London Borough – Repairs Operating Model

We were commissioned by a major London Borough, with a housing stock of c.20,000 homes, to assist them with appraising …

Nehemiah Housing Association – Damp and Mould Policy

We were commissioned by Nehemiah Housing to review their Damp and Mould policy and provide feedback on areas for further …

Capital Programme Works Management

We were commissioned by BCC to provide programme management support for the re-procurement of their Housing, Repairs and Maintenance Contract …

Curo – Prioritising Building Safety Work

We were commissioned by Curo Group to undertake a headline review of its compliance costs, in particular those that are …

CHADD – Asset Management Strategy

CHADD had a limited understanding of its longer-term asset management strategy. The organisation has been through a lot of change …